The “joys” of a new home

This is just a warning to anyone out there thinking of purchasing a newly built house; Get a full structural survey!!!!

My wife and I recently moved into our new house which was built by Crest Nicholson, to start with Crest finished the house over three months later than originally stated, and after a few weeks in the property we have discovered a hole in the concrete kitchen floor, had to have several leaks in the plumbing fixed, we currently have a section of plasterboard missing where the tradespeople put screws through the central heating pipes (three confirmed places, one further suspected hit is to be checked shortly), and we have a surveyors report saying that the paint on the exposed parts of the roof is flaking and will, most likely, cause the wood to rot within the next five years.

We’re awaiting the final surveyors report (there were enough problems with the roof alone to justify a separate 20 page report), so the blogging may be thin on the ground as I arrange, wait for, and let in several tradespeople to fix all the things wrong with our brand new home.

(btw, if you think we just got a dud, the three other houses around us have had Crest Nicholson people through several times to fix their problems)

2 thoughts on “The “joys” of a new home

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  1. What a shame!

    We are so sorry to hear that you appear to have been so poorly treated by Crest Nicholson. We know exactly how you feel…as we also once thought that they had a most respectable brand name and a fine reputation for homes of excellent design and build quality, not to mention their upstanding customer service skills?

    It just goes to show how wrong you can be? Even we thought that something like this couldn’t happen to us.

    Please just Google search ‘houseboat eviction’ for more details or go directly to

    Well, we hope that Crest Nicholson will very soon address all your snagging (that’s an understatement) problems, and of course, we hope that they will address just a few of ours too!

    Perhaps you may like us to ‘share’ your situation a little wider….up to you. Of course you are more than welcome to share our situation too. :)Feel free to get in touch.

    Best wishes,

    Marie & Vince Shalom

    With our daughters, Hannah, Naomi, Rachel, Rebekah and Jessica.

    Formerely of the Houseboat M V Picton, a safe and satisfactory Family Home of 14 years, evicted by Crest Nicholson from Penarth Marina, Cardff Bay, Wales .UK –

    Crest Nicholson not quite living up to the expectations you had BEFORE

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